Privacy
INFRASTRUCTEL
PRIVACY POLICY
Infrastructel Inc. and its subsidiary, APUR (“Infrastructel” or “we”) take privacy seriously and are committed to protecting all personal information in our possession. This policy has the goal to inform you on how we proceed to collect, use and disclose the personal information that we require to fulfill the professional responsibilities for operating our business. By using our services or interacting with our website, you are accepting the practices described in this policy.
Our practices regarding the respect of personal information reflect the requirements set out under the Quebec provincial privacy legislation.
The term "personal information" means any information relating to an individual that allows that individual to be identified, as defined by applicable privacy laws.
1. PERSONAL INFORMATION WE COLLECT
« Personal Information » means any information about an individual that allows that individual to be identifiable. An individual is identifiable when some factual or subjective information referring to his physical, physiological, economic, cultural, or social identity is associated or paired with his name. The name of an individual collected by itself is not a personal information.
In order to fulfill the professional responsibilities of our business, we may collect the following categories of personal information:
- Identity: first name, last name, title;
- Contact details: e-mail address, telephone number, home address;
- Career profile: job position, resume, online recruitment service password.
2. CONSENT
Personal information concerning an employee or an Infrastructel job applicant
Infrastructel collects, uses and discloses personal information about an employee or job applicant only with the latter's consent in compliance with this policy and subject to the terms and conditions permitted or required by the law.
This information is collected in order to:
- Comply with our legal and regulatory obligations;
- Comply with professional standards;
- Provide employee benefits;
- Administer, manage and enforce Infrastructel's programs and policies;
- Establish and manage or terminate employment relationships.
If an employee or job applicant decides to withdraw or refuses their consent to the collection, use and disclosure of their personal information, Infrastructel may be unable to hire, retain or provide them with certain benefits.
Client personal information
Infrastructel collects, uses and discloses your personal information when you:
- Contact us through the form on our website;
- Submit your personal information by email or telephone.
You may withdraw your consent to the collection, use or disclosure of your personal information by Infrastructel at any time, subject to legal or contractual restrictions and reasonable notice. With the withdrawal of your consent, Infrastructel may be unable to offer or continue to offer you its services.
Automated collection of technical data
When you visit our website, certain information is collected automatically as a user of a website by cookies but does not allow us to identify you. The technical data collected may include without limitation:
- Your computer's IP address;
- Your operating system;
- Your browser;
- Your location;
- The language settings of your browser;
- Your website usage history.
This data is used to ensure that the website works properly and improve the overall user experience of our website.
3. USE OF PERSONAL INFORMATION
Infrastructel collects and may use personal information for the following purposes:
- Carry out our activities;
- Provide our consulting engineering services in accordance with the contracts established with our clients;
- Communicate and respond to your requests for information or technical support, and provide you with updates regarding our services;
- Improve our internal services and processes;
- React to an emergency situation endangering the life, health or safety of a person;
- Comply with the ethical rules issued by regulatory bodies;
- Comply with our legal and regulatory obligations under any applicable laws imposed by the provincial and federal government.
Infrastructel makes sure to collect only the personal information that it deems necessary to carry out our services and operate our business.
4. DISCLOSURE OF PERSONAL INFORMATION
Infrastructel vows to not disclose any personal information for purposes other than those for which it was collected unless we are permitted or required by the law to use or disclose the personal information without consent.
Infrastructel may use and communicate personal information to third parties without consent under the following circumstances:
- To comply with our legal and regulatory obligations under any applicable laws imposed by the provincial and federal government or regulatory bodies;
- To prevent or detect fraud in the context of an investigation into the violation of a law or regulation;
- To respond to an emergency situation that endangers the life, health or safety of a person
4. PROTECTION OF PERSONAL INFORMATION
Infrastructel protects personal information using appropriate and recognized security measures that comply with industry standards. We use technical, administrative and operational safeguards to prevent the loss, misuse and alteration of personal information under our control.
We ensure that all personal information is subject to the same security measures and respects the confidentiality of personal information and all legal requirements under applicable provincial laws if the personal information must be communicated to third parties.
5. RETENTION OF PERSONAL INFORMATION
Infrastructel retains personal information for as long as necessary to achieve the purposes for which it was collected, and in order to comply with its legal and regulatory obligations.
When this personal information is no longer considered necessary for legal, regulatory or administrative purposes, we will apply the necessary procedures for the destruction of this personal information in order to prevent any further use of this information.
6. YOUR LEGAL RIGHTS
Subject to certain exceptions, you have the following rights under data protection laws relating to your personal information:
- Request for access to your personal information;
- Request for correction of your personal information;
- Request to delete your personal information;
- Request to withdraw your consent.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information.
Infrastructel will do its best to respond to all requests within 30 days.
7. CHANGES TO THIS PRIVACY POLICY
We may revise our Privacy Policy based on changes to our services, technological developments and legal requirements. The date of the last update will appear on this page when we make changes to this Privacy Policy. Please review this Privacy Policy regularly for any updates.
8. CONTACT US
Infrastructel will respond to any questions, requests, or complaints regarding the privacy of personal information and this Privacy Policy.
Infrastructel has appointed a privacy officer to oversee the protection of such information. The privacy officer ensures that Infrastructel complies with the laws in force on the protection of privacy and personal information.
The Privacy Officer can be contacted:
By email: confidentiality@infrastructel.com
By phone: 1-877-325-5931
By mail: 2405 boul. Fernand-Lafontaine, Suite 200, Longueuil (Québec) J4N 1N7
Last update : July 25th 2023